YOUR DATA, WORKING FOR YOU
Your chosen services, genres and saved titles help us tailor suggestions. Viewing history is optional. See what data is used, what others can see, and how to access or delete your data.
Your privacy does not depend on your plan.
Privacy
Clear purposes, specific access and protection in transit. Here are the details behind your experience.
We use account and screen identifiers, network information and device-integrity checks to sign you in, connect your screens and protect against misuse. Personal data sent between the app and our services is encrypted in transit. Service providers process data on our behalf; a streaming service you choose to open has its own privacy practices.
Your account, selected services, genre preferences, saved titles, recommendation choices and viewing groups help provide and personalise the service. Viewing history contributes when you choose to add it through a supported method.
The group owner can see membership and the names provided for the group. Members contribute to shared suggestions and shared taste insights, and can see how many people want to watch a title. The invitation does not give the owner access to a member’s raw history or other data in their data hub.
An Entertainment group invitation is for that viewing group. It does not give the owner general access to your data hub. Manage application permissions in Ideallya Data, or contact us for help with access.
We save page visits and navigation in your personal data area. Before sign-in, visits belong to a visitor ID without your name. When you sign in, we can connect that history to your account. While you use Entertainment, these logs are used only to improve the service and help you, including identifying problems proactively. Navigation records do not contain passwords, sign-in tokens, invitation codes or text entered into forms. Your data access and deletion choices also apply to this history.
These pages need no account and use no advertising pixels or analytics cookies. After a Google advert click, its reference may stay in the same tab for up to 30 minutes. After a fresh sign-in, we ask whether you want to share this one event. Only an explicit Yes and a verified Entertainment click can send the click reference, sign-in time and a random one-off reference to Google. No email, user ID, tastes or viewing history are shared; advertising personalisation is disabled. The signal is not completely anonymous. You can withdraw in the measurement panel for six hours, but signals already sent cannot be recalled there. Pending references are removed on dispatch, withdrawal or expiry processing. Receipts are scheduled for deletion after two days; physical deletion can take longer. Hosting also processes normal technical requests with separate log retention. Essential storage keeps sign-in, language and account choices. External sites have their own privacy information.
Ideallya is a Norwegian association working to give people useful control over their own data. Entertainment puts that idea to work through personal and shared film and series suggestions. Organisation number: 923 639 403.
Explore your data controlsVisitors from our TikTok quiz may see a Yes/No question in the existing Ideallya Data portal after a confirmed purchase. This measures whether TikTok leads to purchases. Only Yes permits sharing that one purchase through the server API. TikTok receives only the purchase signal, its time, a random event reference and a public page address. No tracking cookies, browser pixel, email, account ID or viewing history are included.
The TikTok source is retained for up to 24 hours. Your choice applies to one confirmed purchase and expires after 24 hours. The measurement record is scheduled for deletion within a further 24 hours. You may withdraw consent before sending. Signals already sent cannot be recalled here.
Need help understanding, exporting or correcting your data? Write to our privacy team.
Ask about your dataIdeallya Data
Your usage data is useful knowledge about what matters to you. Ideallya Data is your private data bank; connected services use the data they have permission to access.
Start with your preferences. In Entertainment, you can also add supported viewing history and save titles you want to see. Importing history is optional.
Your data can be reused by applications you authorise, for their stated purposes. Each service explains what it uses. Being listed in Ideallya does not grant a service access.
Review your data and application permissions in Ideallya Data. You can withdraw access, and change your taste preferences as your interests evolve.
IN ENTERTAINMENT
Less starting from scratch. More suggestions that reflect your taste.
The services and genres you choose, the titles you save, and your feedback help shape your suggestions. History you choose to add gives more context. With the same account, your choices follow you between your screens.
Your controls
Ideallya Data brings your account and access together. Entertainment lets you fine-tune what you want to watch.
IF YOU WANT TO LEAVE
You can ask us to delete selected data or close your Ideallya account. We help you confirm the scope before anything is removed.
To request deletion of your Ideallya account and associated Entertainment data, email privacy@ideallya.com from your registered address. Say whether you want to close the whole Ideallya account or delete only selected Entertainment data. We verify account ownership and confirm the scope before deletion. You do not need to reinstall the app. Never send your password or access tokens.
We normally complete requests within 30 days and confirm what was deleted. If we need more time or further identity verification, we explain why and give you an expected completion date. Signing out or withdrawing an app’s access does not itself delete stored data.
A confirmed full-account request covers account details and access, imported viewing history, preferences, saved titles, feedback, viewing groups, sessions and associated recommendation data. We remove your membership from other people’s groups while preserving their data. Closing the shared Ideallya account also affects other Ideallya services; we confirm this with you first. A selective request can keep the account open.
Residual backup and sign-in-provider copies may remain for up to 180 days after active-data deletion. They are kept out of normal product use. Operational and security logs expire within 30 days of creation; mandatory cloud administrative audit logs may remain for up to 400 days. We retain a minimal deletion-request receipt for up to 12 months after completion. If a specific legal obligation requires other data to be kept longer, we explain the category, reason and applicable period unless the law prevents that disclosure.